Postponements & Cancellations

As we re-open, some events may still be cancelled. If you hold tickets to a cancelled event, rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. The phone lines remain closed and the Wheeler Street box office is open from 6 pm on performance days for ticket collections only.

If you need to contact Box Office, please send an email to and we will respond as soon as we are able. Please note, we are currently experiencing a very high volume of emails and may take a few days to get back to you.


Here's where you'll find all the opportunities to get involved in the e-Luminate Cambridge Festival. Read on!

Become part of our newly launched volunteer programme: The Light Makers 

This programme aims to grow and engage a community of volunteers while widening public participation and diversity at the e-Luminate Cambridge Festival.

If you are keen to learn something new, make new friends, contribute to our community and generally be part of something really cool that happens in our city then you are a natural Light Maker. Get in touch with us today!

To register your interest in joining the e-Luminate team please click here to enter your details and a member of the team will be in touch shortly.

By sparing a few hours of your time to help at the e-Luminate Cambridge 2018, between 9 and 14 February, you can make a real difference to the whole experience of the festival. Please read the full role description here. 

Thank you!