Postponements & Cancellations

As we re-open, some events may still be cancelled. If you hold tickets to a cancelled event, rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. The phone lines remain closed and the Wheeler Street box office is open from 6 pm on performance days for ticket collections only.

If you need to contact Box Office, please send an email to and we will respond as soon as we are able. Please note, we are currently experiencing a very high volume of emails and may take a few days to get back to you.


To contact Cambridge Live administration please:

Call: 01223 791791
Write to: 3 Parson's Court, Wheeler Street, Cambridge CB2 3QE
Tweet us: @eLuminateFest @camblivetrust

Cambridge Live is a company limited by guarantee registered in England number 9034452Registered Charity Number 1159593. VAT registration no 206799086

To contact Alessandra Caggiano, e-Luminate Cambridge Festival Director, please: