Postponements & cancellations due to COVID-19

If you hold tickets to an event postponed or cancelled due to the COVID-19 outbreak, please be aware our Box Office phone lines are not available at this time.

Rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. We are working through a significant backlog and will contact you in due course. If you still need to contact Box Office, please send an email to and we will respond as we are able.


To contact Cambridge Live administration please:

Call: 01223 791791
Write to: 3 Parson's Court, Wheeler Street, Cambridge CB2 3QE
Tweet us: @eLuminateFest @camblivetrust

Cambridge Live is a company limited by guarantee registered in England number 9034452Registered Charity Number 1159593. VAT registration no 206799086

To contact Alessandra Caggiano, e-Luminate Cambridge Festival Director, please: