Postponements & Cancellations

As we re-open, some events may still be cancelled. If you hold tickets to a cancelled event, rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. The phone lines remain closed and the Wheeler Street box office is open from 6 pm on performance days for ticket collections only.

If you need to contact Box Office, please send an email to and we will respond as soon as we are able. Please note, we are currently experiencing a very high volume of emails and may take a few days to get back to you.

The Team

Management Team 
Frances Alderton - Culture and Community Manager
James Bland - Head of Venues 
Marketing and Development
Ben Casement-Stoll - Marketing and Communications Manager
Christina McNally - Senior Press Officer
James Page - Marketing Officer
Vacant - Marketing Assistant 
Amie Hoyland - Development Manager
Vacant - Business Support Officer
Box Office 
Oliver Tome-Fernandez - Box Office Manager 
Kerrie-Louise Dickson - Deputy Box Office Manager
Victoria-Louise Sweet - Box Office Assistant
Megan Brady - Box Office Assistant
Chris Norton - Technical Manager 
Andrew Keightley – Production Manager
Patrick Matthews - Technical Officer
Tom Carter - Technical Officer
Olly Fox-Walton - Technical Officer
Ben Newland - Technical Officer
Client and Visitor Services Team
Judith Mandel Winslow - Venue Officer
Gianfranco Cuccaro - Venue Officer 
Rebecca Bullamore - Venue Officer
Cat Zambujo – Venue Officer
Gez Hampton - Facilities Officer
Paul Todd - Finance Officer
Elizabeth Fenton - Cars and Catering Finance & Admin Assistant
Simon Baker - Programme Manager
Sophie Lightfoot - Conference and Private Events Manager
Vacant - Conference and Private Events Coordinator
Outdoor Events
Lewis Anderson - City Events Manager
Rebecca Stewart - Cambridge Folk Festival Operations Manager
Hazel Beale - Events Officer: Cambridge Folk Festival
Vacant - Events Officer: City Events