Postponements & Cancellations

As we re-open, some events may still be cancelled. If you hold tickets to a cancelled event, rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. The phone lines remain closed and the Wheeler Street box office is open from 6 pm on performance days for ticket collections only.

If you need to contact Box Office, please send an email to tickets@cambridge.gov.uk and we will respond as soon as we are able. Please note, we are currently experiencing a very high volume of emails and may take a few days to get back to you.

Contact us

For Cambridge Live Tickets Box Office contact details click here or to book tickets call 01223 357851 (please note, phonelines are currently not in service)

We would kindly ask that customers do not contact our Box Office in relation to shows not taking place. We are currently working with a large number of promoters and producers and we will be in touch with you by email as soon as we are able. Please remember to check junk mail filters.

To contact the administration please: Call: 01223 791791

Email: tickets@cambridge.gov.uk

Write to: 3 Parson's Court, Wheeler Street, Cambridge CB2 3QE

Tweet us: @CambLiveEvents


For specific Cambridge Folk Festival contacts please click HERE
 
Please follow this link for information about catering, trading, stewarding, volunteering and artist applications for the 2019 Folk Festival.