Postponements & Cancellations

As we re-open, some events may still be cancelled. If you hold tickets to a cancelled event, rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. The phone lines remain closed and the Wheeler Street box office is open from 6 pm on performance days for ticket collections only.

If you need to contact Box Office, please send an email to tickets@cambridge.gov.uk and we will respond as soon as we are able. Please note, we are currently experiencing a very high volume of emails and may take a few days to get back to you.

Selling tickets for your event through Cambridge Live Tickets

Cambridge Live Tickets is the go to ticketing agency for Cambridge and beyond selling tickets for the Corn Exchange, Folk Festival, West Road Concert Hall, and many more events and concerts.

The advantage of Cambridge Live Tickets is that we have a city centre location and a team of professional Box Office staff who can provide counter and phone service alongside our online presence. All events sold through Cambridge Live Tickets are listed with the Corn Exchange shows and the Folk Festival online giving your event maximum exposure. Your event will be included on our weekly on-sale email which will be sent out to our database of 70,000+ people.

For information on our fees please email the tickets team tickets@cambridgelive.org.uk where you can get all of the information you will need.

If selling through Cambridge Live Tickets either as a primary box office or as an agent is something that might interest you do get in touch!