Postponements & cancellations due to COVID-19

If you hold tickets to an event postponed or cancelled due to the COVID-19 outbreak, please be aware our Box Office phone lines are not available at this time.

Rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. We are working through a significant backlog and will contact you in due course. If you still need to contact Box Office, please send an email to tickets@cambridgelive.org.uk and we will respond as we are able.

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Terms & Conditions

For specific seating requirements or if you wish to book special offer or discounted tickets which may not be available online, please call the box office on 01223 357 851 to make your booking.

Please check your booking carefully before confirming and making payment as mistakes cannot be rectified at a later date.

Tickets can only be collected when a copy of the confirmation email is produced at the box office. If this is not possible official I.D. (driver's licence or council tax bill) will be required in order to collect the tickets. Please note this I.D. must match the name and address details entered at time of booking.

Tickets cannot be exchanged or money refunded, except when an event is postponed or cancelled. In this instance refunds can only be issued by cheque.

Resale or attempted resale at a price higher than face value is grounds for cancellation without notice or refund.

The Corn Exchange cannot be held responsible for agreements with, or tickets purchased from, sources other than the Corn Exchange Box Office.

The management reserves the right to refuse admission and eject patrons from the building.

The management reserve the right to alter the programme.

Once a performance has begun, entry may be refused until a suitable break.

Please be aware that there will be high sound levels during shows and patrons may be subject to continuous sound levels which may cause potential damage to hearing. Ear plugs are available on request should they be required.