Postponements & cancellations due to COVID-19

If you hold tickets to an event postponed or cancelled due to the COVID-19 outbreak, please be aware our Box Office phone lines are not available at this time.

Rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. We are working through a significant backlog and will contact you in due course. If you still need to contact Box Office, please send an email to and we will respond as we are able.



29 June 2015

Your tickets are on the way!

Ticket update: If you have paid for Special Delivery within the UK your tickets will be dispatched by Royal Mail Special Delivery on Wednesday 1st July. Tickets cannot be exchanged, transferred, re-sold, refunded or re-issued.... Find out more


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