Postponements & cancellations due to COVID-19

If you hold tickets to an event postponed or cancelled due to the COVID-19 outbreak, please be aware our Box Office phone lines are not available at this time.

Rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. We are working through a significant backlog and will contact you in due course. If you still need to contact Box Office, please send an email to tickets@cambridgelive.org.uk and we will respond as we are able.

An Update about Coronavirus

Friday 13 March 2020

We know that a lot of people are understandably concerned about coronavirus and what it means for the Folk Festival.

The safety of our customers is our top priority and we are following official government advice on coronavirus (Covid-19). In accordance with the current government advice, the Folk Festival will go ahead as planned, unless notified otherwise.

Rest assured all tickets are protected, so if we are required to cancel the festival, your tickets would be refunded. The quickest way to inform you of any changes to the Festival is via email, so please make sure the Box Office have your most up-to-date email address. You can update us by emailing tickets@cambridgelive.org.uk

Please remember the NHS advice that anyone who has a new continuous cough, or a high temperature, now needs to self-isolate for seven days. For more information, check the following links:

Thanks for supporting the Cambridge Folk Festival.

 

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