Postponements & cancellations due to COVID-19

If you hold tickets to an event postponed or cancelled due to the COVID-19 outbreak, please be aware our Box Office phone lines are not available at this time.

Rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. We are working through a significant backlog and will contact you in due course. If you still need to contact Box Office, please send an email to and we will respond as we are able.

Cambridge live

Tue 17 March - Postponed: Banff Mountain Film Festival

Tuesday 17 March 2020


We are sorry to inform you this evening's screening has been postponed. The new date for this event will be confirmed shortly.If you have your tickets already, these will still be valid and you do not need to do anything. Any tickets that haven’t been collected yet will have the new date printed onto them.If you cannot attend the rescheduled event, you are entitled to a full refund. If you have any queries or would like to talk to a member of the box office team regarding the cancellation, please do get in touch either by


Phone: 01223 357851