Postponements & Cancellations

As we re-open, some events may still be cancelled. If you hold tickets to a cancelled event, rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. The phone lines remain closed and the Wheeler Street box office is open from 6 pm on performance days for ticket collections only.

If you need to contact Box Office, please send an email to and we will respond as soon as we are able. Please note, we are currently experiencing a very high volume of emails and may take a few days to get back to you.

Cambridge live

Important message: We'll be closed until further notice

Wednesday 18 March 2020

The Corn Exchange is closed until further notice due to the coronavirus outbreak. All events scheduled to the end of March have now been postponed. Events after March are now being reviewed and we ask you to please check the website and social media channels for the latest information about events scheduled from April onwards.

Rest assured, if you have booked tickets you will be contacted directly by the Box Office regarding all cancelled or postponed shows. Customers will be advised on new dates and refunds, which will be available in all instances of a postponed or cancelled event.

We kindly ask that customers do not contact Box Office in regard to shows not taking place. We are working with a large number of promoters and producers and we will be in touch with you as soon as we are able. Please remember to check your junk email folder if you haven’t heard from us.

The safety of our customers is our top priority and these measures are taken to protect you.

Please follow the national advice on preventing the spread of coronavirus:

Thanks for supporting the Corn Exchange.