Postponements & cancellations due to COVID-19

If you hold tickets to an event postponed or cancelled due to the COVID-19 outbreak, please be aware our Box Office phone lines are not available at this time.

Rest assured your tickets are protected and we will contact you in due course about your options for a refund or, where available, re-booking to another date.

Please be patient and wait to be contacted. We are working through a significant backlog and will contact you in due course. If you still need to contact Box Office, please send an email to and we will respond as we are able.

An Update about the Big Weekend

Tuesday 24 March 2020

We know that many people are understandably concerned about the Big Weekend and whether it can still go ahead in light of the coronavirus (Covid-19) outbreak. These are challenging times for everyone as we struggle to manage the outbreak and its consequences.

The safety and welfare of the public is our top priority. We are also thinking of the safety of the artists who perform at the Big Weekend, as well as the staff, contractors and crew who work behind the scenes to make the event possible. We know many artists and local businesses are under tremendous pressure given the disruption this has caused, bearing the brunt of lost business and cancellations.

 As a local authority, Cambridge City Council (which organises the Big Weekend) also has other responsibilities and is working very hard to support and protect city residents through this difficult situation. The health and well-being of our whole community has to be a part of this decision.

The situation is very fast moving, and we are closely following government advice to help us make a final decision as to what actions we should take to keep our community safe. We hope to share this with you in the coming days.

Please bear with us as we make this decision. We are very much aware of the impact of our actions on so many people and we want to make sure we get it right.

For more information about coronavirus and how to protect yourself, including guidance from the NHS and Public Health England, please visit the following links:

NHS Guidance on Coronavirus

Government Guidance on Coronavirus

Thanks for your support and patience in these difficult times.

City Events of Cambridge City Council